We take pride in providing you the fastest, yet most economical delivery service possible. Our shipping fee of $7.50 per order is among the lowest in Australia.
All items that are in stock at our Melbourne head office are dispatched within 1-2 business days via Australia Post eParcel. Usually iPods, iPod accessories, software and some Macintosh computers held in stock are dispatched this way. Australia Post eParcel is a registered parcel post service with online tracking.
Someone at your address needs to sign for the parcel. Australia Post retains proof of purchase record.
Macintosh computers (desktop and notebook) that are not in stock are dispatched direct from Apple’s warehouse in Sydney via TNT Express or any other courier of their choosing. The timing of this delivery is dependant on the stock availability and production schedule of Apple’s factory. Once Apple has allocated your order to the courier, the dispatch can be tracked via TNT web site.
If there are delays in dispatch due to circumstances beyond our control, we will advice you via email or phone. You can always contact us via email, phone or live chat facility on our store.
We offer a Same Day Delivery Service to the Melbourne Metropolitan area using Australia Post’s Messenger Post service. This service will incur a surcharge depending on the parcel weight, size and distance from our Melbourne CBD head office.
If you would like to arrange a Same Day Delivery, please contact us.
As part of our service to help protect our customers from fraud we have introduced a new fraud protection policy. All Getmac orders will be individually varified by our staff to ensure that we can protect you in every way possible. You may be asked to varify your shipping and contact details by our staff after you have placed your order. If this occurs please respond quickly so that your order is not delayed in any way. We appreciate your support in helping us make online shopping safer for everyone.
